Your future, so sodexo
Unit Marketing Specialist
Job category: Marketing
Job ID: 66307
Sodexo at the University of Pittsburgh has an opening for a Unit Marketing Specialist to join our team. University of Pittsburgh is a large urban campus with an enrollment of 28,000 students. Sodexo provides resident dining, retail, catering, club and sports & leisure services on campus with a total managed volume of $41 million annually. Sodexo provides a state of the art, “Restaurant Collection” resident dining program with over 8,000 students on the dining plan.
The Unit Marketing Specialist will oversee all unit marketing initiatives to drive sales growth, engagement and customer satisfaction; maintains, tracks and researches customer feedback and reviews statistics and trends with management team. The ideal candidate should have exceptional leadership and team building skills, excellent communication skills, strong client relations, experience in marketing a high volume dining account and delivering exceptional customer service and support to students and management. Additional duties include:
- Utilizing Marketing initiative to drive growth, revenue, voluntary meal plan sales and retention.
- Working with students and conducting customer satisfaction surveys and facilitating student focus groups.
- Supervision of a Marketing Assistant and several Marketing Interns.
- Educating and developing rapport with internal/external customers and promote partnership by seeking feedback and responding to customer requests.
- Creating monthly marketing calendars and host events to engage student and employee participation.
- Assist with planning, coordinating roll-outs, and training of national marketing programs to support unit operations and new sales and may also assist with marketing initiatives such as surveys, merchandising, national programs, pricing, event planning, marketing calendars, digital signage, social media and marketing collateral.
- Promoting a customer/client centered culture that strives to exceed customer and client needs, requirements and expectations.
- Maintaining marketing information on intranet, company, and/or client websites and digital strategies. Knowledge of Adobe Creative Sutie/Publisher strongly desired.
Basic Education Requirement - High School Diploma, GED or equivalent
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.