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Environmental Services / Custodial Manager 2

Job category: Environmental Services / Custodial

Job ID: 64489


Posted: 18-Aug-2017


Sodexo is seeking an Environmental Services/Custodial Manager for the Philadelphia area at Penn Presbyterian Hospital for a night shift (10:00pm start) opportunity.  The selected candidate must have stellar customer service skills as the client/patient experience is crucial to this role.  This position requires a take charge, hands-on individual that will lead and train employees on quality control and safety guidelines.  Oversight of night shift of the critical care units, Sodexo Trakkar software, and Perioperative units.  


-Penn Presbyterian hospital, Trauma One facility, union account 

-Responsibility of 18 employees to manage and develop staff within in a CARES/FOSS mentality.  

-Familiar with TRAKKAR software, one on one training, standardized approach to service.   

-Ability to maintain a consistent demeanor and hold staff accountable for their performance.  Essential to collaborate and work as a team to achieve mutual goals. 



The successful candidate will have excellent written and verbal communication skills, and a passion for driving and improving the patient experience. This housekeeping/custodial manager will need to implement Sodexo programs, policies and procedures while managing a team of 22 employees.  This position will report directly to the General Manager and/or Operations Manager.  The Custodial Manager may be required to participate in a rotational "on call" schedule involving rotating weekends and holidays.   We are in search of a self motivated leader with the desire to deliver outstanding results for the organization. The ability to motivate and inspire staff to exceed expectations is a desired characteristic for this manager.  Must be able to drive HCAHPS results to a high level and understand ENGAGE patient satisfaction process. Overall, will need to motivate hourly staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role.



Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.

Basic Education Requirement - High School Diploma or GED
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.