Your future, so sodexo

Patient Services Manager 2

Job category: Food Service

Job ID: 76239


Posted: 13-Dec-2018

Sodexo is seeking an entry level Patient Service Manager 2 for large Hospital in Buffalo, New York . 


As the Patient Service Manager you will direct and participate in various areas of the Food Service Operations for their Cafe and Patient Meal Services utilizing "At you Request" a specialty meal program.    This position will also support the role out of patient satisfaction and sodexo programs. The patient Services Manager 2, is a member of the nutrition team working closely with the clinical dietetics staff to support the meal service of our patients.  In this role you will also be providing management support to the kitchen operations team as a supervisor. 


As our Patient Services Manager 2, you will manage a top tier patient services program.  Your success will be measured by your ability to to:

  • Work with food production and other managers to oversee daily operations to ensure a smooth flow of food services to patients
  • Effectively manage a high volume patient tray line operation
  • Exceed Sodexo standards for Gold Check and the patient experience
  • Evaluate and develop service levels for the overall Patient Services Program 


The ideal candidate will have outstanding customer services skills combined with the ability to schedule and manage a diverse staff in a Union environment.  Prior experience with food production and ordering a plus. The Patient Service Manager must be able to work flexible hours Monday through Friday with nights and weekends. his position will manage client supervisors, two managers, up to 75 union employees, oversee scheduling, ordering, inventory, rounding and manage daily operations.


Careers in Health Care Services:

Working for Sodexo in Health Care allows you to offer patients, health care professionals and caregivers around the world the best health care experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.


Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.


We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.










Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.