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Business Systems Analyst - Digital Technologies

Job category: IS&T

Job ID: 68047


Posted: 23-Nov-2017


Job Description:

Sodexo IS&T has an exciting opportunity on our Operational Systems team for a Business Systems Analyst supporting our digital initiatives. This position requires a unique individual who understands technology, enjoys selling concepts that challenge status-quo and embraces the challenges associated with working on both North American and Global digital project teams.



  • Participate in, and occasionally lead, requirement gathering sessions with business leaders, subject matter experts and operations teams
  • Document business requirements, project scope and objectives using standard tools and formats
  • Lead support team calls
  • Provide strong analytical thinking and technology knowledge to solve business challenges
  • Review systems, documentation and requirements to determine gaps
  • Oversee small projects and phases of larger projects
  • Track and occasionally coordinate activities of project team members
  • Develop schedules and project plans to ensure timely completion of projects
  • Prepare initial project documentation for Architecture Review Board and IT Steering Committee review
  • Present and explain requirements and scope to both IS&T and business leadership
  • Take on fact-finding tasks with basic direction and minimal supervision


This position is located in Buffalo, NY.



  • BS in Computer Science or MIS, or equivalent experience
  • 1-2 years experience performing business systems analysis or project management
  • Knowledge of digital platforms such as Salesforce, Azure, Heroku
  • Experience working on mobile solution development would be an asset
  • A strong desire to learn new technologies
  • Basic knowledge of agile methodology
  • Exceptional spirit of service
  • Experience with systems documentation tools and formats would be an asset
  • Strong analytical and problem solving skills
  • Excellent communication skills
  • Comfortable communicating with all levels of an organization

Basic Education Requirement - Associate's Degree

Basic Functional Experience - 2 years IT and business-related experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.