Your future, so sodexo

Senior Business Technology Analyst

Job category: IS&T

Job ID: 64793

US-CA-Any city in Northern California

Posted: 18-Aug-2017

Sodexo has an exciting virtual opportunity for a Senior Business Technology Analyst.  For this virtual opportunity you must reside in any city located in Northern California.

 

About this position:

As our Senior Business Technology Analyst you will serve as a liaison for users, BTA, I/S Consultant, Directors of Relationship Management and IS&T.  Ensure on-going end-user services and customer satisfaction while assisting with implementing system changes. Formulate and define systems scope and objectives through research and fact-finding, combined with an understanding of applicable business systems and industry requirements.  Develop and/or modify moderately complex information systems.  Provide analysis of business and user needs, documenting requirements, and revising existing system logic difficulties, as necessary.  Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment.  Answer technical questions efficiently and effectively.  Analyze, recommend, and implement process improvements to ensure the needs of users/customers and the organization are met.  Document, track, and monitor technical problems to ensure a timely resolution.  Identify and clarify internal/external customer needs and expectations, taking actions to ensure that Sodexo and customer goals are aligned and met.  Serve as a resource/consultant to internal/external customers.  Provide Level Two support to end-users for PC, server, or mainframe applications and hardware.  Schedule installations and upgrades and maintain them in accordance with established policies and procedures.  Prepare and review reports and other written documentation.

 

Are you the one?

Our ideal candidate will possess strong technical skills, advanced networking skills, be able to manage multiple priorities, have project oversight and management and strong relationship management skills.

 

Preferred Certifications: CompTIA Network+, CCNA certification and advanced networking skills.

 

Location and Travel 

This is a virtual opportunity and candidate must reside in a city located in Northern California.  This position will require travel up to 50% of the time, mostly in Northern California area and on occasion, in other Western states.  Must have a car.   

 

If you have a passion for IT networking, enjoy solving problems and want to lose your daily commute then this is the job for you.   Apply TODAY and learn more about this exciting opportunity.  We look forward to hearing from you!

Basic Education Requirement - Bachelor's degree
Basic Functional Experience - 4 years IT and business-related experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.